Privacy Policy
Effective Date: 14 Jan 2025
1. Introduction Welcome to E-Huru. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, and any related services (collectively, the "Platform").
2. Information We Collect We may collect the following types of information:
a. Personal Information:
Name, email address, phone number, and physical address.
Identity verification documents (such as national ID or business registration documents) for merchants.
Payment information (such as banking details and transaction history).
b. Non-Personal Information:
Device information (such as IP address, browser type, and operating system).
Usage data, including interactions with the Platform.
Cookies and tracking technologies to enhance user experience.
3. How We Use Your Information We use the information we collect to:
Provide, maintain, and improve our services.
Facilitate secure transactions between service providers and customers.
Personalize user experience and offer relevant service recommendations.
Process payments and manage billing.
Ensure compliance with legal obligations.
Communicate with you regarding account updates, promotions, and service-related inquiries.
Detect, prevent, and mitigate fraudulent activities.
4. Sharing of Information We may share your information with:
Service Providers: Third-party vendors who assist in service delivery (e.g., payment processors, identity verification services, and customer support providers).
Business Partners: Companies that work with us to offer services through the Platform.
Legal Authorities: When required by law or to protect our rights and users' safety.
With Your Consent: When you explicitly approve sharing your information with third parties.
5. Data Security We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. User Rights and Choices You have the right to:
Access, update, or delete your personal data.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.
Request data portability where applicable.
To exercise these rights, you may contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our Platform. You can manage your cookie preferences through your browser settings.
8. Retention of Data We retain your information as long as necessary to fulfill our legal and business obligations. After this period, we securely delete or anonymize your data.
9. Third-Party Links Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
10. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
11. Contact Us If you have any questions about this Privacy Policy, please contact us at:
E-Huru
admin@e-huruc.om
